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BUSINESS NAME: Dreamcatcher Bridal


DATE REVIEWED: 3rd June 2020 

As part of the Australian Federal Government Regulations for the Beauty Industry, Dreamcatcher Bridal is required to implement the mandatory COVID-19 Safe Plan. Due to on-going government updates this plan will be updated on a regular basis and may change without notice.  




  • The client MUST disclose to Dreamcatcher Bridal artist/s if been in contact with anyone who has tested positive to COVID-19 


  • The client MUST disclose to Dreamcatcher Bridal artist/s if presented with any flu like symptoms, sore throat, cough, fever or shortness of breath within the last 48 hours. 


  • We will require your name, phone number and address for contact tracing purposes. This will be kept for 28 days and will only be used in the event of a suspected or confirmed case of COVID-19 infection

  • Client must consent to a contactless temperature check prior to application. If clients temperature is above 37.5 degrees we reserve the right to refuse service




  • We require that the client arrives on time. If the client arrives early they must wait in their car until their scheduled appointment times in order to avoid overlapping appointments


  • Client must wash/sanitise their hands prior to arrival. There will be hand washing facilities and sanitiser available throughout the booking


  • Social distancing must be adhered to at all times unless the service is commencing. Only one other person may come to trial appointments. Second person must maintain a physical distance of 1.5metres and also wear a mask at all times throughout the appointment


  • Deep cleaning will be conducted on a weekly basis and regular cleaning of high touch surfaces using TGA approved cleaning/disinfecting products between every client




  • We will require an adequate space for social distancing (4 metres square per person). If there is more than one artist there must be adequate space between artists their clients. This may mean a separate space for each artist. 


  • Only the client and artist may be in the area while artist is working. Any friends, family or guests whether that person is part of the service or not, must not come within 1.5 meters of artist/s


  • No food, drinks or phones in the artist/s area unless prior arrangement is made


  • Strictly no touching any of the artists products, tools or equipment





  • Artists will be required to self temperature check prior to arrival of booking. In the event of a fever we will notify the client and arrange a replacement artist


  • If the artist is presenting with flu like symptoms, sore throat, cough, fever or shortness of breath within 48hours of the booking we will notify the client and find a replacement artist


  • In the event that the artist has been a close contact of any person that has tested positive to COVID-19 the artist will be required to get tested and receive a negative test result before commencing booking. If the artist is unable to attend the booking we will find a replacement artist


  • If the artist has received a positive test result for COVID-19 we will notify the client and find  replacement artist


  • Artists must wash and sanitise their hands before and between each client


  • Artists must wear a clean and fitted mask at all times throughout the booking. If artist is unable to wear a mask due to medical reasons they will wear a shield


  • Artist/s will maintain physical distance of 1.5metres where possible. Once service has commenced artist will take all precautions as outlined above





We at Dreamcatcher Bridal have always been very diligent about cleaning and sanitising before during and after our bookings. Now that COVID-19 has kicked in we have stepped that up a notch and will be required to complete the following in order to keep our clients and artists safe



  • Each client will have an individual brush set for the duration of the booking. These brushes will only be used on the one person and deep cleaned by the artist at the end of the day 


  • All products will be decanted onto a clean and sanitised palette or clean cotton round. Strictly no double dipping of any products


  • As pencils are unable to be sanitised adequately between clients we are unable to use them. Instead of eye liners we will use gel liners which can be decanted from their pot or tube. If the client would like to have a lip liner they must supply their own* one for the artist to use. 

  • *This product must be new and still in the packaging​


  • Artists area will be cleaned and wiped down with sanitiser between each client. This includes the chair, table and products


  • Artists kits and bags will be wiped down and sanitised at the end of the day

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